Refund Policy

At The Anonymous Moral Compass, we strive to provide valuable editing services, virtual consultations, access to our private online community, and digital content. Please read our Refund Policy carefully to understand our practices regarding refunds for these services.

Given the nature of our services, which include personalized editing, scheduled virtual consultations, immediate access to a private online community, and the provision of digital content, our general policy is that fees paid are non-refundable.

This is because once editing work commences, virtual consultation time is allocated, community access is granted, and digital content is provided, these services are considered rendered and cannot be reversed or returned.

Exceptions:

While our general policy is non-refundable, exceptions may be considered under the following specific circumstances, at the sole discretion of The Anonymous Moral Compass:

• Cancellation of Virtual Consultations: If you provide written notice of cancellation for a scheduled virtual consultation at least 14 business days prior to the scheduled time, a full refund may be issued. Cancellations made within 14 business days of the scheduled consultation are generally non-refundable due to the dedicated time and preparation involved.

• Significant Technical Issues Preventing Access: If you experience significant technical issues that demonstrably prevent you from accessing the private online community or digital content you have paid for, and we are unable to resolve these issues after a reasonable effort, a partial or full refund for the affected service may be considered. You must notify us of such technical issues with sufficient detail and allow us a reasonable timeframe to attempt resolution.

• Service Not As Described (Editing Services and Digital Content): If the delivered editing services or digital content demonstrably deviates from its description at the time of purchase in a material way, a review for a potential partial or full refund for that specific service may be initiated. You must provide specific details outlining the discrepancy within 14 business days of receiving the service or content.

• Important Notes:

• This Refund Policy applies solely to editing services, virtual consultations, access to our private online community, and digital content directly provided by The Anonymous Moral Compass. It does not apply to any third-party services or products that may be linked to or mentioned on our website.

• We reserve the right to modify this Refund Policy at any time without prior notice. The latest version of the policy will be posted on our website.

• Our decision regarding any refund request is final.

• By purchasing and utilizing the services of The Anonymous Moral Compass, you acknowledge that you have read, understood, and agree to this Refund Policy. If you have any questions, please contact us through the contact information provided on our main page.

What to include in the Refund Policy

To request a refund under the exception circumstances outlined above, you must contact us through the contact information provided on the main page of our website. Your request must be submitted within the following timeframes:

• Virtual Consultation Cancellation: At least 14 business days prior to the scheduled consultation time.

• Technical Issues: Within 14 business days of the issue arising.

• Service Not As Described: Within 14 business days of receiving the editing service or digital content.

Your request must include:

• Your full name and contact information.

• The date of purchase and payment method used.

• Clear details regarding the specific service (editing, consultation, community access, or digital content).

• A clear and detailed explanation of the reason for your refund request, including any supporting documentation (e.g., screenshots of technical issues, specific examples of deviation from description).

Upon receiving your request, we will review it thoroughly and may request further information. Our decision regarding a refund will be made on a case-by-case basis and communicated to you within 14 business days of receiving all necessary information.